The ease of use for creating an account was helpful as it helped me to understand how everything works in terms of emailing customers etc from within my own website.
I like that you can edit your profile at any time which makes things easier if needed but sometimes this could be more user friendly? It's very easy to get started using CoPilot once its set up correctly! We are now able to manage our customer database better than we did before by sending emails directly into accounts when they have enquired about products or orders.