The ease in which I can navigate through all aspects, both front-end as well backend is great! There are some features that seem somewhat outdated but overall it's an easy platform for me (and my team) to manage our events efficiently AND enjoy too!! We have used this software since we started at TCS so there isn't much room here other than what i've mentioned above however their support staff does respond quickly when you do contact them via email or chat option available if they aren’t able answer immediately.