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751 Review
51 Karma

Review on symplr Provider by David Norwood

Revainrating 5 out of 5

Easy to use software that will improve the efficiency of your office staff

I love how easy it was for my office staff to use. It really helped us organize our providers in one place; we were able to quickly pull up their info with out having to look through multiple sources. I think what they could do better would be more of, well, training! We had some issues loading our profiles initially but once everything loaded it was great. The system allows people within our organization to access each other's personal information without actually talking directly to them which helps save time as far as scheduling goes. Having everyone have the same profile makes it easier when there are questions about someone who isn't present or doesn't answer emails right away.

Pros
  • Ease Of Use
  • Great customer service reps (Carly especially) helpful & speedy responses/follow ups.
  • saves hours off schedule that day too
  • Easy uploads / edits if required
Cons
  • Some disadvantages