I ordered a Samsung Galaxy A 53 5G 8/256 GB smartphone via Market, white. The day before yesterday the courier brought it and I paid in cash. When the courier checked the integrity and everything. Later I saw that the characteristics on the box from the smartphone and in the smartphone itself are not the ones that I paid for. I wrote to support, but only the next day they answered me that I could return the smartphone by coming to the post office. At the same time, I myself buy the package / box in which I send the smartphone. It is also necessary to get confused with the parcel, because it is a very fragile and valuable cargo. When the smartphone arrives at the warehouse, I will receive the funds back within 10 days. And where this warehouse is located and how long it will take to get to it and, accordingly, the return of funds is unknown. Thus, I am wasting time, I do not have a smartphone, which was intended as a gift. The service is just awful. The smartphone was with gadgety. en I don’t know whose jamb is here, who gave the courier the wrong smartphone, but all this is very unpleasant. After all, it wasn't my fault in the first place. I paid for one and got another. Draw your own conclusions. When you buy on , they tell you that a return is not a problem, if something goes wrong, you can return the goods and you are calm. But no! This is problem!
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