This product just did not meet my expectations and when I reached out to the company to try to resolve an issue; I received NO response. IMethod has ad's all over Walmart, which is what originally drew me in. I read the item description as well as many reviews and I did the same for other similar products for comparison. iMthod claims that this product is "for everyone" and "easy to use" I found the stencils especially hard to use, I could not for the life of me, manage to get both my eyebrows to be even and to match one another. I could not determine the best way to hold the stencil, even after watching a few YouTube videos. I'd also like to point out that the color was darker than expected. I have dark brown hair and went with brown (it was suggested to go a color lighter than your natural color) but it was still way to dark. iMethod says on two different packaging inserts as well as online that state if for any reason, no questions asked, your not happy with the product you can contact them for a replacement or a full refund. I figured using it would get easier over time, but the color was still too dark and decided to contact them for a replacement and try a shade lighter. I sent an email which included other ways to contact me and have yet to receive any sort of correspondence in return. I feel their claims are not quite exact, even moreso I didn't think I was taking a risk with buying this, but since I have not heard back, I sort of feel lied to and that it definitely was a risk. A $17 dollar risk! (Mind you $17 is more than I have EVER spent on one single makeup item!)
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