I have purchased this product before and have been happy with it. However, my decision to pre-purchase a second bottle before the first was gone turned out to be a mistake. When I finally had to open a new bottle, I was disappointed to find that the packaging was defective and I was unable to use the product (even attempting to open the packaging to salvage the product resulted in a solid, unusable product) . Because I pre-purchased the item, it was not returned to the window and therefore I was unable to receive a refund or replacement. I strongly recommend anyone who purchases this product to try it as soon as you receive it to avoid a potential waste of money like I did.
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