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South Korea, Seoul
1 Level
677 Review
35 Karma

Review on Kids Trampoline With Enclosure Net, Ladder & Safe Bounce - ASTM And CPSIA Approved For Outdoor Backyard Use (8Ft 10Ft 12Ft 14Ft 15Ft 16Ft) by James Hova

Revainrating 5 out of 5

Great customer service

This trampoline was easy to assemble and took me less than 2 hours to setup by myself.

img 1 attached to Kids Trampoline With Enclosure Net, Ladder & Safe Bounce - ASTM And CPSIA Approved For Outdoor Backyard Use (8Ft 10Ft 12Ft 14Ft 15Ft 16Ft) review by James Hova

The boxes are heavy, so you will probably need help moving them.When I initially received the trampoline, I did have an issue with the netting poles, but I was able to reenforce them by adding some steel rebar inside the tubes.The customer service department reached out to me after leaving my initial review and based on our discussions I feel like they have taken the feedback seriously and will be improving the product so it should not be an issue in the future.I am giving them a 5* rating for their great customer service and responsiveness to customer concerns.

Pros
  • Is very strong and safe
Cons
  • The trampoline could potentially take up too much space in your backyard