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South Korea
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493 Review
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Review on ๐Ÿ’ก Industrial Electrical LED Downlight Replacement Components by Parmida - Dimmable Lighting by Michelle Davis

Revainrating 3 out of 5

Good lights, poor customer service

UPDATE: 5 starts to 3. It's been about 1 month since I installed them. One of the lights had a dark spot in the corner of the bulb. I called the company's customer service. Looks like the 10 year old girl I spoke to. She gave me her email address and asked me to send a photo of the bulb. I sent it and never got a reply from them. I'm outraged and still nothing. I even emailed the company website and nothing. I still love lights. bad customer service. Wow. these lights look amazing! I tried replacing my old hi hat lights with a few other brands and the pins were so brittle the lights fell out. They stay in place and create a beautiful new modern look! I also like that it can be completely darkened. With my LED it was still so bright, even dimmed. It's perfect

Pros
  • Absolute legend
Cons
  • poorly thought out