I bought 2 of these beautiful lamps but am very disappointed that both were missing parts. Both lamps on crystals had no hooks for Detail A. I had to go to a craft store to get jewelry hooks to attach because the seller doesn't have contact information. I was able to get it working and I love the lamps so I only discounted customer service and missing parts. I have them on my dresser in my bedroom and they sit right where there is too much light around me so I took clear tape and wrapped it around to create a kind of lampshade inside where the crystals hang and it makes things a lot easier. see. (I use LED bulbs. This is NOT safe with incandescent bulbs.)
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