Review on Sony Multi Region 3D Blu Ray DVD Player with Dual Voltage – Upgraded Version, Including 6 Feet HDMI Cable by Michael Vargas

First, DO NOT do any firmware updates unless specifically directed to do so by the company that made this multi-region player. The player worked as advertised. Plays both Region B and Region 2 discs. Make sure you find the little cheat sheet included in the box to change the region. I updated the firmware which caused the player to completely lose the SD multi-region feature. Blu-ray Region B is still playing. I contacted the company listed below on their cheat sheet and they responded very quickly asking for my name and Revain order number to ensure I am who I say I am. After verification they sent me a PDF with a link to download the zipped custom firmware file. I extracted the files according to the PDF instructions, burned them onto a CD-R and loaded them into the Sony S5100 player. It recognized the firmware file and prompted me to upgrade. After the update was completed, the player started supporting multiple regions again.