The best thing about RMS is that it gives us all the tools we need to run our business effectively. It's user friendly and I love how much customization there is. We can easily change the layout and design of the website without having to hire an outside developer. There are some bugs here and there but they're quickly fixed. If you're looking for a complete package, give it a try. They've got great customer service and quick response time when issues arise. We were able to expand our business by adding different amenities to attract more customers.