I like their ability to turn around projects quickly at competitive prices. The software is not bad but it could be better in terms of UI/UX experience as well as its overall functionality (especially when dealing with large files). Also there are some minor bugs here or there that need fixing so they do have room for improvement! We were able to get our new logo designed very fast compared to other agencies we dealt with previously where even after months no designs came out from them because everything takes too long!!