The ease of use was one thing I liked best about it! It's easy enough for my staff members who are not computer savvy but still want some HR/payroll duties done themselves as well (i'm talking back end stuff here). When we first got our system up and running there were errors with reports which meant they would have been incorrect or incomplete when sent out. There wasn't any way around this because you couldn't turn off certain features without having all your data disappear so therefore had no choice other than rework everything from scratch again if needed until things worked correctly once more. Once corrected however what used to take hours now takes minutes at most thanks to how simple & quick VistA can be to navigate through - even though i know nothing comes close anymore these days!!