The best part about this device was that it allowed me to have more time for my business while also allowing others access if needed (like when I'm working from home). Honestly though - nothing really! It's not too bad but just be aware there are other products out their now which may do what you need without all these extra features or costs associated w/ them. This product did exactly as advertised; however we had some issues getting our account set up properly & once installed everything worked well enough so no complaints here either!! We were able solve any problems remotely via phone call support provided through rubicondevicesupport@rubiconelectronicsincorporated dot com The team is very friendly and always willing to help. The products are intuitive and easy to use. The pricing is on the high side but the quality of the products is very good. The support team is very patient and helpful. I have not found any faults with Rubicon so far. They are doing great things and I do not have any complaints. I am using the security audit feature and I find it very useful. I am in the process of doing a complete security audit of our internal network.