CallFire is a very easy to use and manage system. It's simple to set up and use, and the software is constantly being updated. It's very easy to use and the customer service is great. I've used other IVR systems in the past, but CallFire has the best customer service and support. I have no dislike of CallFire itself, but I have nothing to dislike either. CallFire is a great system, and I highly recommend it. CallFire has helped us to see a substantial increase in our call volume. We have also seen an increase in the quality of our calls, which has resulted in more sales. CallFire is helping us to manage our calls, but it has also really helped us to see the benefits of having a live person on the other end of the phone.