I don't know if the pair is broken or what, I noticed the unit is missing a sticker with the company name but it still doesn't work. for solid wire 22 gauge. The blades cut through the insulation, then grasp the wire firmly enough to cut in, then pull the wire together with the insulation while holding the other insulation in the handles. So the insulation will be pushed back/pinched when the wire is pulled forward (rather than just pulling the cut insulation forward). In fact, the whole point of their existence seems to be invalid. I built a solid bar into the mechanism that should "self-correct" itself, and it doesn't hold onto the handles while keeping the blades apart (like other good devices do). If you look closely, the blades actually overlap when there's no wire in them. And there doesn't seem to be a way to adjust anything, so they're coming back.
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