I have been working with The special group for over 5 years now, they really understand my needs as far as branding & design goes which is important to me! They also work well outside of our normal scope so that we can keep things fresh when needed or requested by clients!! In-house graphic designer would be nice but it's not something i am looking into at this time - just doing what I need them too do right here locally :) Great team overall great people to spend money w/o feeling like you're being sold down river.