I love this software as it is very easy to use, has a lot of great features, and it is one of the only that is totally cloud based. I dislike that this software sometimes has problems with sending emails. I highly recommend this software to anyone who needs to send emails to clients. It is great for small businesses who don't need a lot of customization and are looking for something to help them get more business. I would highly recommend this to any small business looking to expand their business and make some contacts. I have expanded my business with this software. We have been able to send hundreds of emails to new potential customers which has allowed us to grow our business. The ability to send out emails with our own branding, as well as customizing the subject line. I wish that we could create templates for each email we send out. We have been able to use this tool in order to help us improve our customer service. It has also helped us increase sales within our company. Sending out emails can get very time consuming, so having an automated way to do it was a huge help!