The best part about our relationship with Digi is that they are very responsive to any questions we have along their process from beginning till end! They take great care in making sure you understand what your options really entail before signing up for anything or committing money towards something without knowing all benefits involved beforehand (which I do not think many companies will offer).
We were looking into some cloud backup solution but did NOT feel like it was worth paying so much when there's other providers out here offering MUCH cheaper rates than them - especially considering how cheap those plans usually start at around $10 per month!!