The best feature is how the visualizations are very user friendly. The interface is designed for novice users who would like to have an intuitive experience. The interface and the customization options provided by Excel are not very intuitive and are very difficult to implement. The system is not very reliable in terms of connectivity, since it fails many times during the day, and sometimes has very long delays when trying to get data from the back-bone. It is a great system that allows for user customization, and does not take weeks to setup. I had to customize most of the visualizations by writing functions myself. The user interface allows non-technical people to have access to and create very detailed reports. The best thing about picarioxpo is that it has an easy to use interface, which makes it very user friendly. It also allows you to create custom reports with ease. I have not found anything bad in this software so far. There are some features i would like to see improved such as being able to filter by date range or time period but other than that everything seems fine. We are using picarioxpowith our ERP application to give end users access to all their data from different sources.