The best part of this product was it integrated with our CRM system which helped us build relationships from every marketing funnel we used within their platform! It didn't really have anything I disliked but at times you could be seeing more data than what might fit perfectly into one screen (at least for me). This allows my team member who isn’t tech-savvy enough or comfortable using technology like myself some assistance without sacrificing accuracy/accuracy while not being able provide full support if needed by someone else down line as well!