The most helpful thing is that it syncs with LinkedIn so we can see all of our connections and keep track of who has been added/removed from our network. It also helps us manage all of our clients and applicants. I dislike how complicated it is to use for those who aren't familiar with recruiting software. We needed something that could help us efficiently manage our clients and applicants. We were able to do this by using Recruit CRM. It's easy for hiring managers as well as recruiters who can use this tool efficiently by connecting easily with their database of applicants or clients via SMS/email notifications when new applications come up etc.,.