This was the second BMD DeckLink card I have purchased and the second time I regret not returning it. I couldn't get this card to lock sync to UHD over the HDMI output. Eventually I came up with a ritual that would get it to sync, but only in Media Express and only with 24fps content and only after a few reboots and waiting up to an hour. After syncing for UHD, the card will not properly sync again for HD output until power is turned off. BMD support responded to emails in a timely and professional manner, which is why I give them a star, but they did not help resolve the issue. I had the card in one of the 4 supported PC BMD models (HP Z820). Tech support suggested trying the card in different slots (which made no difference) and trying to capture UHD (which failed). I asked a couple of times if they could reproduce the issue on their site and in the end they admitted that they didn't have a way to test the HDMI output. I had a similar problem with the first DeckLink. BMD advertised a feature (Linux support) that they eventually admitted they hadn't tested and couldn't test. This line of products clearly needs better quality control.
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