
When I first set it up it worked great. In fact, not only did my Alexa recognize each individual light (I have 5 in total), but it also recognized the groups I created in the HaloHome app. Then I had to turn off the power to replace an outlet in another room that wasn't connected to either the lights or the hub. Suddenly nothing happened. Nothing was recognized. I couldn't even log into my HaloHome account. So I created a new account and that didn't work either. I've tried all possible solutions. Remove the hub, reinstall it, clean it etc. Nothing helped. I contacted Eaton, the company that makes the headlights and hub, by phone, no customer service - I left a message that was never answered. I tried email but it took a few months to get a reply. Suddenly he decided to go back to work! But only this time it ONLY recognized my groups and not my devices. So I created a group for each light and it worked for a day or two. Then it completely stopped working again. When it worked again, it recognized both devices and groups, but the groups didn't respond when you tried to control them. But hey, at least it "worked". Since then it randomly decides to stop working from time to time and then restart for no apparent reason. I think it must be the hub, but even that doesn't explain why I sometimes can't log into the HaloHome app - credentials not found. Well not that I would have spent $250 for the whole setup and could buy a Philips system for about the same price and get much better service and most likely a better/working product.

🐩 LSD85124 Yellow Wet Noodle and Retriever - Intelligent Labor-Saving Device
9 Review

Leviton 2711 Industrial Grade 30 Amp Locking Plug - NEMA L14-30P, 125/250 Volt, Grounding, Black-White
9 Review

🥜 Securifi Peanut Smart Plug - Easy 1-Minute Setup & Remote Monitoring/Control of Lights and Appliances with Free iOS/Android Apps and Browser Interface - White
9 Review

🔌 WELLUCK 15 Amp Flanged Inlet 125V – Waterproof RV Shore Power Inlet Plug: Ideal for Marine Boats, RVs, Sheds & Generators
9 Review

Fulham WorkHorse WH2-120-C Adaptable Ballast - 2 Pack
3 Review

💡 Electronic FL Ballast ICN-4P32-N (Formerly ICN-4P32-SC) for 3-4 F32T8 F40T8 F17T8 Lamps, 120V/277V Compatibility
5 Review

Wireless Electronic Ballast Interface Certified
8 Review

⚡️ Sunpark LC-12014T (1) FC12T9 32W Circline (1) 2D 38W (1) FC16T9 40W Circline (1) FC9T9 30W Circline Lamp Compact Electronic Fluorescent Ballast with Circline Lamp Plug 120V
7 Review