Review on Wireless Charging Battery Case Compatible With IPhone XR (6.1 Inch) - Ultra Slim Portable Protective Extended Charger Cover (Black) by Crystal Murphy

After submitting a 1 star rating and the comments below in quotes, Alpatronix contacted me and sent a replacement unit. When I tested this new one it was my grandkids who told me how to use it. That I needed to turn the battery on when my phone said it was getting low. Once I did, the unit starting charging my phone and I ended up with another days worth of battery life. My initial 1 star rating was all customer error and I apologized to Alpatronix."I didn't get the chance to use it until we took a trip out of the country (over a month beyond the return window). My husband and I have the same iPhones and his battery well out lived my extended charger. Very disappointed. Originally bought the extended charger to make sure we had enough battery life for our Egypt trip September 2021. That trip got cancelled so I was not able to try it out until we went to Mexico in October. I'd certainly return it if I could."