I think I originally gave this 2-3 stars because I didn't receive part of one of the chairs. But I contacted the seller through revain and they immediately responded apologized and said they found the other part and they said it would arrive the next day which was a sunday! My parents put everything together in 15 min and they absolutely love it. Dad has hip and back problems and Mom said that when he used the lift mechanism he was able to stand for the first time without any pain in a long time. They love the chairs, you can see by a few photos I added. So very pleased with the purchase customer service and shipping. And by the way it arrived within 3 days of ordering! During the holiday time that is exceptional. Not sure how to update a review but I will try and figure it out and post in a few months how it's working.
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