Although the device does not come with a case to protect it after each use it works as stated by the manufacturer. Downloading and installing the software from the Apple Store was easy. Make sure your iPhone is fully charged before backing up content: Depending on the amount of files you need to process, your iPhone battery may be dead/depleted. Copying photo files and running them on Microsoft iOS was smooth, copying iPhone photos to folders for later use and viewing videos using Windows Media Player. Our family bought 3 of these devices and are very happy considering our youngest daughter keeps complaining about the lack of memory. Complaint solved ;)
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