I like that you can setup your own phone system very quickly as well have all of their features available in one place without having to go through several different providers such an AT&T or Vonage etc... The customer service has been great however they could be more transparent with pricing information upfront which would help alleviate some confusion if needed! Easy set up/use once familiarized; easy access from anywhere via online portal or mobile apps (iOS & Android); no need for additional hardware - everything comes pre-installed within my account so there's nothing else required but internet connection / data plan when using services provided by them ; low cost compared other competitors who offer similar products at much higher price points :). Simplifies business communications needs across multiple contacts including internal staff members while also allowing employees greater flexibility around scheduling meetings remotely vs office locations due high volume traffic during peak times throughout US hours.. This allows us better utilization time management resources both internally where we are able provide support 24.