The support was great. It was efficient and fast. Even though we have 2 accounts with them (one for each site) they didn't make any trouble in switching us over to the new system. This was important because we were worried about the transition period and how the website would look after it. Now the site looks amazing! The speed is very good too. One thing we liked is that they give access to the same admin panel for both sites so if we want to change something we only have to do it once. The developers are friendly and very helpful.