The way they have integrated their software into our internal system has been very easy to use so far! It is great that it integrates well in other platforms as well like Salesforce or Hubspot etc., which makes life easier when you need support from different departments within your organisation (IT/Sales). I think we are looking forward being able to integrate this platform more fully than what's available now but there isn't anything specific right now i dislike about p + sbd - if any one thing then maybe having some sort customization options would be nice? We're using PSBd mainly because its part integrations can make sales reporting much faster by reducing time spent manually entering data instead relying upon manual processes only possible via spreadsheets.- Automating repetitive tasks such as creating reports / dashboards helps us save precious resources & reduce risk through improved quality control measures I think the best part is that it has helped me and my colleagues in all areas of our business. It's easy to use and integrates with other systems very well. The price is not cheap but I think it's worth it. I haven't found anything I dislike yet. We have been using this product since 2016 - we are now looking to upgrade the system but not sure which one to go for. As an organisation, we are able to track our customer journeys and analyse them, and also get insights into how to improve.