I like that it is easy to use for our organization's needs of managing reservations at hotels all across Canada (even ones we don't own). The software has lots more room than other systems out there - so if you need something customized or have many employees using this system then make sure they can handle your request/needs! We are able help solve problems related around hotel bookings through their website-it makes life easier when dealing internationally since everything was done once instead multiple trips back into HQ etc..