The ease of use of the software. The ability to create custom templates, as well as the ability to have multiple screens running at the same time. I dislike that there is not a way to have the software run completely in the background. I have had to go into and shut down the application every time I need to do something with the computer. I am solving the problem of having to have several monitors running at once to be able to see all of my software. This allows me to have all of my software open at once, as I can have several screens open to be able to see all of the screens at once.