It takes time to get all the items/accessories you need and Muzata does not do a good job of communicating, although there is plenty of information on their website and pictures of accessories in each listing. I had many more questions which took a few days to answer as they are in a different time zone and although it says they are "online now" they are not. Overall they have a great range of products that helped me get the exact look and finish I wanted in a railing on 3" steel posts for trellising some new plants. The reviewer who says there is a design flaw and that the wire unwinds when pulled is missing something fairly obvious. You'll use the CT16 tool to hold the WIRE side in place while tightening from the outside of the rack. Not from the side of the wires which would then unwind the cable. Again, it's pretty obvious, but I think sometimes when you're stuck on a project, you lose common sense. I would have replied to her comment to let her know, but it looks like Revane won't allow that anymore! I may eventually post a video of the installation process as Muzata's videos are too simple and don't explain things like the size bits needed for each part like CR72 fittings etc. Overall I would recommend this to anyone looking to make their own wire railings which will end up saving you thousands of dollars compared to having a company do it for you. Prices for very simple work exceeded $1,000, not including materials. Took me 6 hours which was no small task but I am. I saved at least $200 an hour. Maybe I should start installing wire railings! Haha
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