Mine may have been defective as I can't imagine anyone giving it more than 2 stars! I'm usually a car washer and I only needed this for some stubborn sap that the local car wash wouldn't remove, so I chose this one as I didn't think it would be of much use. He arrived, grabbed his drill and his automatic lube; uploaded and started the process. In less than two minutes, I immediately noticed the FIRST mistake, which was this thing falling off. I stopped and examined it to make sure there was nothing to scratch my car. Okay, everything looked appropriate, so I continued. I figured as long as it does its job and removes the juice I'll consider it a single use product and move on without much thought. Then the SECOND RELEASE, the cotton swab immediately popped out! The screw literally snapped! VIEW PHOTO! Literally screw immediately broke. Cheaper than it can be!
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