I like how easy it was to set up my phone calls from different accounts into one system so we could see our incoming/outgoing numbers as well inbound dialed number information for each person involved during an employee meeting or sales pitch. It would be nice if you didnt have access after using once if someone else has already logged onto this account (or at least make sure they arent able to just log back out). We use vpi capture every day but only because its free! There's nothing wrong about having something completely FREE unless there were problems when trying other more expensive software options which may not offer all features needed by users who want complete control over their communications without spending extra money. Having everything recorded will help us troubleshoot issues later down the road even though these recordings dont contain audio yet since thats coming soon through another add-on.