Review on MyShopManager by Colton Scheehl
MyShopManager is a web based application that collects data on customer visits, transactions, and interactions across your website and social media channels.
It’s important for us to have access to information about how customers interact with our website so we can make better decisions when developing new products or services. MyShopManager provides a way for us to easily collect data on customer visits, transactions, and interactions across our website and social media channels. This data gives us insights into how people are interacting with our site and allows us to continuously improve our customer experience.We can now add customer feedback directly into our CRM. Our agents love the fact they can take notes directly on screen during a call rather than having to write them down afterwards. It has helped us to streamline the service offering and save time.The dashboard view is great, allowing us to see the impact of each channel on the overall performance of the site. In addition to giving us valuable insights, it helps us understand what works best for our customers.The software is intuitive, easy to use and functional. MyShopManager has become an integral tool for us. We would recommend it to anyone looking to improve their business operations.
- It’s very easy to install.
- You can integrate your email marketing list.
- It takes a long time to load pages.
- It’s difficult to find documentation on specific features.
- There are several other options out there.
