I like that it's free to use, but you can upgrade to a more robust version if you need to. There are so many features that allow me to do things I couldn't do before. I've been able to track orders and keep an eye on my inventory. I also love how quickly I'm able to send out emails when someone has placed an order or made changes to their order. The only thing I dislike is how slow it takes to load up your dashboard after opening it for the first time. If you're looking for something to help manage your business, this is the way to go! We were using our previous POS system and couldn't get all of the features we needed. With FloristWare, we have everything we need right at our fingertips.