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FloristWare Review

4

·

Very good

Revainrating 5 out of 5  
Rating 
4.8
Vertical Industry, Florist

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Description of FloristWare

FloristWare is a powerful, affordable and easy-use Point-of-Sale (POS), Customer Relationship Management (CRM) and Retail Management software system for florists and flower shops. It saves time and money while increasing sales and profits. It is the leading independent floral POS software.

Reviews

Global ratings 4
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Type of review

Revainrating 4 out of 5

Great platform for retail and ecommerce businesses

I like that it has so many different options to choose from as well how customizable you can make your store just what ever way works best with all of us here at our business! We have noticed some things we need help in understanding better but nothing major or anything too big where they didn't fix something right away. The support team really helped me understand when there was an issue because if someone isn’t able t answer questions about their product than maybe its not worth buying? So…

Pros
  • The variety is amazing
  • There's lots for everyone even beginner users.
  • User friendly interface easy enough anyone could manage without issues once trained properly; also great training video tutorials online along side user manuals, guides &amp learning courses this alone made everything clear)
  • Great price compared other solutions (at least half!)
Cons
  • Program crashes easily due most likely low system memory.
  • Can become expensive quickly depending upon number purchased

Revainrating 5 out of 5

Using Software That Helps Keep My Business Running Easily

I love how this program allows me to keep track of my clients with ease! There are so many different ways that you can use it as well. The customer service at Flosrtware has been amazing!! They have always helped us out when we had questions or needed help solving problems in our business. Sometimes they do not respond quickly enough but overall their support team does an excellent job helping everyone who needs assistance. This tool helps make sure all information about each client/customer…

Pros
  • You also get free upgrades if something doesn't work properly; plus updates come frequently too.,,,so its great ! Also , no need
Cons
  • There are troubles

Revainrating 5 out of 5

Easy & User Friendly Way To Manage Your Store

The customer service has been amazing! I have called with questions and they are always quick to respond and help me out. There are so many different ways you can customize your store and it's very user friendly. You can also see what your customers look at, which helps you know where to place your products. There are several new features that came out recently that I would like to try but it's not really too difficult to figure out how to use them. I haven't found anything that I dislike…

Pros
  • Easy customizations such as photos or backgroundsEasy editing capabilitiesAbility change prices per item (allowing us discounts)Allows access via iPad & iPhone appCustomer support available upon request no waiting hours if necessaryGreat database managementQuick shipping trackingEase in adding itemsSending messages between usersShipping status pageAccessible anywhere anytime
Cons
  • Will fit

Revainrating 5 out of 5

Everything you need to run your business right at your fingertips

I like that it's free to use, but you can upgrade to a more robust version if you need to. There are so many features that allow me to do things I couldn't do before. I've been able to track orders and keep an eye on my inventory. I also love how quickly I'm able to send out emails when someone has placed an order or made changes to their order. The only thing I dislike is how slow it takes to load up your dashboard after opening it for the first time. If you're looking for something to help…

Pros
  • Free
  • Easy interface easy enough even non technical people could navigate through.
  • They helped us troubleshoot issues almost immediately upon request.
  • Customer service reps available 24/7 via phone call AND email
Cons
  • None