Review on Blue Acorn iCi by Steve Cooper

The benefits are endless when you have an intuitive platform to help your business run smoothly with automation! It's easy for customers too - they don't need technical skills or training in order to utilize it effectively.- Automation helps us keep our processes simple & consistent so we can focus more time solving customer issues than managing them (which I love). Easy reporting options allow me see trends within my data/customer groups which has allowed us as a team take better actionable decisions at all levels from front line staff support right up to CEO level meetings.