I like that you can have different options for each department such as accounting, sales, etc. It also allows you to separate your information so it's easy to find what you need if you are in a hurry. Sometimes the customer service isn't great with some of the features. You cannot just copy and paste or cut and paste info from one department to another. This would be helpful when you are trying to figure out where an order was placed. If you are looking for a way to organize all of your business processes, this software is the best option. We use it for our inventory and HR departments.