I like the flexibility of the platform and the ability to create multiple types of rooms. The interface is very easy to use and has a wide range of features. I also like the ability to customize the look of the website. There are a lot of different options to configure a room. I dislike the fact that the hotel has to pay for the room to be reserved. I understand that this is a cost that the hotels have to bear, but there should be a way to have the rooms paid for by the client. I think this is a good option if you are looking for a platform that can give you a lot of flexibility in terms of design of the site. I am using this platform to create a customized website for a hotel that I am working with. I am also using it to create a customized webpage for a conference that I am organizing. The ability that we have as an organization is being able maximize our room inventory, which in turn increases profitability throughout all levels within my department/company! I do not dislike anything about this product at least from what i've seen thus far!! We are using it primarily because its easy enough with no training required so everyone has access right away without having any tech background or prior experience needed when setting everythingup initially (which was very helpful).