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Casey Narcisse photo
Argentina, Buenos Aires
1 Level
750 Review
34 Karma

Review on 🎧 Poly - Blackwire 7225 Wired USB-A Headset (Plantronics) - Black - Stereo Computer Headset with USB-A Connection - Active Noise Canceling - Compatible with Teams, Zoom & More by Casey Narcisse

Revainrating 1 out of 5

Short circuit after 3 months of moderate use

I liked the stemless design and upgraded my old Plantronics 725 to this new model. Got the same great features like ANC, a mute button, plus the lack of a mic boom and the addition of player controls. The USB connector had an LED mute indicator. The ear pads were larger, softer and more comfortable than the Plantronics 725. After 3 months of light use, the headset suddenly stopped working. I tried troubleshooting first and almost burned my hand when I disconnected the headset from the PC. When the plug cooled down, I put it back into the USB tester and saw the current/voltage of the short. Don't leave it plugged into a powered USB port overnight, you can easily burn your space. I was lucky that this happened while using the headset. Warranty service sucks. You will have to pay for the return shipping and then ship the refurbished headset back to you.

Pros
  • General warranty and wearing style: 2 years; Dual Ear/Binaural Headset
Cons
  • Mostly ok but...