I like how it allows me access from anywhere, so even if my computer crashes or gets stolen/hacked there are no worries! It's easy enough anyone can use but not as intuitive of an interface than other programs out in this space (iCloud). If all else fails just get someone who has used another program before with success - they will be able help guide through any issues along their way until things start working smoothly again!! Accessing information remotely when away at work via mobile devices such smartphones & tablets etc., being more efficient by having everything within 1 place rather then multiple places spread across different applications makes life easier overall especially since we have remote workers now too which increases our need further. I like how easy it was to set up, configure, use of system has been very helpful with my job duties as well as other team members. Nothing at this time but everything seems great, nothing really! Keep going forward with TDOC system we are saving money which in turn allows us to do more within our organization. We have saved hundreds of thousands of dollars due to less errors when working with customers.