Like most Blu-ray players, this Sony player updates itself regularly over a network connection. In theory, this is a great opportunity to keep the player updated. Updates have become the standard way for most products to stay relevant and useful longer. PCs, software, GPS devices, phones, game consoles, video games, etc. all do pretty well. Basically it is a software or firmware update. However, Sony made a big mistake and it will cost you time and money! Apparently, some of their updates are critical and if something goes wrong during the update, your device will become UNUSABLE. Yes Unlike other products, where you can revert to a previous system state before updating or simply try again, Sony's ingenious system designers designed their product so that you can do something when performing what you consider a fairly mundane update task catastrophic can happen and you will need to pack up your device and send it in for repair. means. If it's out of warranty, they say a repair/replacement could cost you around $110 or more. Imagine. The catastrophic failure is not due to misuse, abuse, or careless handling of the product, but rather the normal process triggered by selecting "OK" when the device prompts you to update! a catastrophic failure, which will cost you the same amount of money as to just buy another new device! Now I understand that this can be a very rare scenario, but if I had known in advance that it was even possible I would not have purchased this product. Imagine having to buy another car when an oil change fails, or buying this program again for $300 because the upgrade failed! Funny right! Update: I made a serious complaint to Sony tech support who took a lot of persuasion before finally giving in and agreeing to "fix" my device for free. I got the device back and it has been working fine for quite some time. However, I have to admit that I unplugged the network cable to avoid further "Updates!". I just want to play my CDs; I don't need an internet connection for my Blu-ray player. My block is free. I got the device back and it has been working fine for quite some time. However, I have to admit that I unplugged the network cable to avoid further "Updates!". I just want to play my CDs; I don't need an internet connection for my Blu-ray player. My block is free. I got the device back and it has been working fine for quite some time. However, I have to admit that I unplugged the network cable to avoid further "Updates!". I just want to play my CDs; I don't need an internet connection for my Blu-ray player. I don't need an internet connection for my Blu-ray player. My block is free. I got the device back and it has been working fine for quite some time. However, I have to admit that I unplugged the network cable to avoid further "Updates!". I just want to play my CDs; I don't need an internet connection for my Blu-ray player. I don't need an internet connection for my Blu-ray player. My block is free. I got the device back and it has been working fine for quite some time. However, I have to admit that I unplugged the network cable to avoid further "Updates!". I just want to play my CDs; I don't need an internet connection for my Blu-ray player. I just want to play my CDs; I don't need an internet connection for my Blu-ray player. I don't need an internet connection for my Blu-ray player. My block is free. I got the device back and it has been working fine for quite some time. However, I have to admit that I unplugged the network cable to avoid further "Updates!". I just want to play my CDs; I don't need an internet connection for my Blu-ray player. I just want to play my CDs; I don't need an internet connection for my Blu-ray player. I don't need an internet connection for my Blu-ray player. My block is free. I got the device back and it has been working fine for quite some time. However, I have to admit that I unplugged the network cable to avoid further "Updates!". I just want to play my CDs; I don't need an internet connection for my Blu-ray player. I just want to play my CDs; I don't need an internet connection for my Blu-ray player. I just want to play my CDs; I don't need an internet connection for my Blu-ray player.
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