This is my second Naipo product. The first product I bought is the Naipo Shiastu massage chair and it's really good, but due to my size it doesn't reach my neck, it only reaches my shoulder blades. I urgently need a neck massager. On New Year's Eve 1996, I was standing in the middle of an intersection when a drunk driver stopped and rammed me very hard on the passenger side. Since then, my neck has hurt due to severe whiplash. I've been offered neck surgery, but I don't want to consider that option. I just received this Naipo neck pillow and it's so good. The massage is exactly as described by the seller. It's like a gentle hand massage but deep enough to release aches and pains. The massage rotates to act on the neck and shoulder blades together with the reverse movement. In addition, you have the option to use heat or not. There are two buttons on the left side of the pillow, one to turn on and the other to heat. It has a power cord that connects to the neck pillow and the cord is very long (see photo) as well as a car adapter plug if you intend to use it when traveling, however it is not recommended to use it if you are a driver when driving a car . You can also move the cushion down to massage areas of your back. This massage cushion has multiple body parts it can be used on. In my case it is only necessary for my neck. I have many different massagers, a massage gun and Shiastu seat, a heated vibrating massage mat and now this Shiastu. I love all my massagers. The guarantee for this Shiastu cushion is 2 years. I'm glad I bought it. Update: unfortunately I'm sending it back as I wanted to use it in bed. The cushion is too thick and cannot be positioned correctly without discomfort. This works great if you're using it for sitting, but I already have a shiatsu seat that I use for sitting, but it doesn't reach my neck. However, I have actually found another shiatsu neck massager here at Revain that is made differently than faux leather that I can use while lying down without any discomfort.
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