Review on SONGMICS Gray Metal Folding Luggage Rack - Convenient Portable Travel Storage Solution URLR64GS by Scott Reid

I bought two for my guest room. I would like to give more than 3 stars but this product is a bit fragile once assembled and the 5 straps do not stay in place but move every time the luggage trolley moves a little. I still keep it because it's for my guest room and doesn't get used that often. I ordered several different ones for my second guest room, which I will rate later. Update May 2017: I am changing my 3 star rating to 4 stars for the following reasons: The product is the same for now but I received an email from the company saying the problem and the product/bands be changed to make them more reliable. I was very impressed with the quick response of the company to my review and therefore I think the customer service is excellent as they obviously keep a close eye on things like this and care about hearing from their customers in order to improve their products ! I'll wait a little longer and maybe order another one to see if the improvements really take place!