The ability to create multiple profiles for my team members allows them access to different sets of contacts depending upon their role within our organization. I dislike having to log into each profile individually when it would make more sense if there were one place where all users could go to manage their accounts/profiles at once instead of logging out then back in again with every new contact they want to add! It's very easy to use as well which makes this an excellent product overall. We've been able to reach many people we wouldn't normally get through other methods by using Intraleads.