I like that it's easy to navigate through all of their products, they have great customer support (which can be hard sometimes), very helpful when you need help with something specific! They are always willing/able take your call or email whenever there has been an issue but if its after hours then make sure someone else knows what happened because we would never know until morning unless our team was notified by them first!! It takes time for some people who use other software systems everyday at work so this program isn't really used as much since everyone already uses another system more often than not now days - especially during COVID times where most companies aren’t allowing us outside contact yet still needing access via computer etc..