I like how easy it makes my job as an auditor so much easier because there are no manual steps involved anymore! It also has all kinds of useful features for tracking what you're doing throughout your day or week which helps me be sure we don't miss any important tasks along the way.
The only thing about this program i dislike would have been if they had made some changes regarding its interface but overall everything works great!! We use ALIGN primarily during external assessments where multiple parties come into contact w/our data & systems at once - making things quicker than ever before possible :).