The customer support team was very helpful, they were able to answer all my questions and helped me with anything I needed. When it came time to upgrade from Sage 50 to Sage 100, there was a problem with the transition which took months to fix. I would recommend this product to anyone who wants to do great work and doesn't want to worry about how their accounting system works. There wasn't any issues at this point in time. This has been a great experience for our organization. We are able to keep track of everything very well. It's also easy to use.